Shipping Policies
Warranty Parts
- Customer will be responsible for all Warranty Part shipping This includes the charge for shipment ofthe part to Granco Clark in cases where it is required for inspection and determination of warrantycoverage, as well as the shipping charges for the replacement part being returned to the customer.
- International Warranty Parts will be shipped EXW if Granco Clark has customer UPS account Ifwe do not have an account number, parts will be shipped CIF and the Granco Clark shipping charges will be balanced billed to the customer. Duties and taxes will be the responsibility of the customer.
- Any expedited shipping charges will be the responsibility of the
Part Sales
- Customer will be responsible for all shipping Granco Clark will use the customer’s UPS account number when shipping Parts.
- Customers that prefer FedEx shipping: a $5.00 FedEx pick up fee will be added to each order. The customer’s FedEx account number will be used when shipping Parts.
- Customers that do not have a UPS or FedEx account: Granco Clark will ship via UPS and the customer willbe balanced billed for the costs
- International Parts orders will be shipped EXW if Granco Clark has the customer’s UPS account number, if wedo not have your account number, parts will be shipped CIF and Granco Clark’s shipping charges will be balanced billed to the Duties and taxes will be the responsibility of the customer.
- Any expedited shipping charges will be the responsibility of the
If you have any questions please contact our Parts or Service Managers.